Refund and Return Policy

Refund and Return Policy for ShopyBucket

Thank you for shopping with ShopyBucket. We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our Refund and Return Policy below.

1. Return Eligibility

To be eligible for a return, the following conditions must be met:

  • The item must be unused, undamaged, and in its original packaging.

  • The item must be returned within [insert number] days from the date of delivery.

  • Proof of purchase (receipt, order number, or confirmation email) is required to process your return.

Certain items may be non-returnable, including but not limited to:

  • Perishable goods (e.g., food, flowers, etc.)

  • Personalized or custom-made items

  • Gift cards

  • Downloadable software products

  • Health and personal care items (where applicable)

2. How to Return an Item

To initiate a return:

  1. Contact our customer service team at [Insert contact email/phone number] within [insert number] days from the delivery date. Provide your order number, the reason for the return, and the item(s) you wish to return.

  2. Our team will issue a Return Authorization (RA) and provide instructions on how to return the product. Please follow these instructions carefully to ensure your return is processed smoothly.

  3. Return the item to the address provided by our customer service team. The item must be shipped back in its original packaging to avoid damage during transit.

3. Return Shipping Costs

  • Return Shipping at Customer's Expense: Unless the return is due to a mistake on our part (e.g., wrong item sent, defective product), you will be responsible for the cost of return shipping.

  • Free Returns: In some cases, we may offer free returns for certain products. Please check the specific product page for details or contact customer service for more information.

4. Refund Process

Once we receive and inspect the returned item, we will notify you by email about the approval or rejection of your refund.

  • If approved, a refund will be processed, and a credit will be applied to your original method of payment within [insert number] days.

  • If the return is due to the customer’s change of mind, we may deduct a [insert percentage] restocking fee from your refund amount.

Please note: Shipping charges are non-refundable, except where required by law or in the event that we made an error with your order.

5. Exchanges

If you wish to exchange an item for a different size, color, or style, please return the original item and place a new order for the desired product. Unfortunately, we are unable to offer direct exchanges.

6. Damaged or Defective Items

If you receive a damaged or defective product, please contact our customer service team within [insert number] days of receiving the item. We will guide you through the return or exchange process, and in such cases, you will not be responsible for return shipping costs.

7. Refunds to Payment Method

Refunds will be credited to your original payment method. Depending on your bank or credit card provider, it may take additional time for the refund to appear on your account.

8. Cancellations

If you wish to cancel your order, please contact us immediately. We process orders quickly, so cancellations may not always be possible. If the order has already been shipped, you will need to follow our return process.

9. Special Circumstances

For special circumstances or any issues not covered above, please feel free to contact our customer service team, and we will work with you to find a satisfactory solution.

10. Contact Us

If you have any questions regarding our Return and Refund Policy or need further assistance, please reach out to us:

https://shopybucket.com/